Terms and Conditions
The terms that apply when you book a treatment, buy a gift certificate, or use this website.
Appointments
Booking an appointment reserves a therapist and a room for you. We ask for at least 24 hours notice to change or cancel. Where sufficient notice is not given we reserve the right to apply a $35 cancellation or no show fee, payable at your next appointment, because practitioners are only paid for completed treatments.
Three consecutive missed appointments within a three month period require payment of 50 percent of the last missed appointment before a new booking is made.
Treatment is provided at the discretion of the therapist. We may decline or modify a treatment where it would not be safe, and we may end a session early if a client behaves inappropriately.
Payment and gift certificates
Payment is due in full at the time of service. We accept cash, cheque, Visa, Mastercard, Discover, American Express and our own gift certificates. A credit card or gift card may be required when scheduling.
Gift certificates and prepaid packages are transferable and are redeemed against treatments at the clinic. They are not exchangeable for cash.
Where a retail product is not right for you, the unused portion may be returned within 10 days of purchase for exchange. Exchanges only, no cash or card refunds.
This website
Information on this site describes our services in general terms. It is not medical advice and it is not a substitute for assessment by a qualified practitioner. If you have a health concern, speak to your physician or to your therapist directly.
Content, photography and branding on this site belong to Peace of Mind Massage Therapy Centre unless stated otherwise.
Questions about these terms can go to the clinic on 403.452.7899.